Getting Started: Connecting to USC IT Resources

A Guide for New Faculty and Graduate Students

USC's main website: http://www.usc.edu/
USC Roski School of Fine Arts website: http://roski.usc.edu/
Information Technology Services: http://www.usc.edu/its/
ITS Policies: http://www.usc.edu/its/policies/

I. Setting up USC computer accounts:

• First Log-In: http://www.usc.edu/firstlogin
  Use the USC First Log-In page to obtain your USC email address, username and password.

II. Using USC e-mail (Webmail, Apple Mail, Outlook Express, Outlook)

• General mail help: http://www.usc.edu/its/email/index.html
• Outlook: http://www.usc.edu/its/doc/internet/email/outlook/
• Outlook Express: http://www.usc.edu/its/doc/internet/email/outlookexpress/
• Mail (Mac OS X): http://www.usc.edu/its/doc/internet/email/applemail/
• Web mail (http://email.usc.edu): http://www.usc.edu/its/doc/internet/email/webmail/
• Google Apps at USC (students only): http://getgoogle.usc.edu/
• Email forwarding: http://www.usc.edu/its/email/help/forwarding.html
• Vacation messages: http://www.usc.edu/its/doc/internet/email/webmail/vacation.html

III. Connecting to USC from Remote Location

• Wireless (on campus only): http://www.usc.edu/its/wireless/
• Connecting to USC Resources using VPN: http://www.usc.edu/its/vpn/
• Dial up Modems and numbers (from off-campus): http://www.usc.edu/its/doc/dialup/

IV. Computer Lab Hours & Locations

• Fine Arts' Intermedia Arts Labs: http://roski.usc.edu/undergrad/areas/intermedia/facilities/
• Other Public Computing Center Hours and Maps: http://www.usc.edu/its/pcc/

V. Library and Online Resources for your Research

• Homer, USC's Library Catalogue: http://library.usc.edu/
• Subject Resources: http://www.usc.edu/libraries/subjects/
• USC paid electronic resources: http://www.usc.edu/e_resources/isd/
• To use a particular e-resource (e.g. FirstSearch), select it's name from the "Quick Links" drop-down menu on the e-resources page. Computer Software available at USC: http://www.usc.edu/its/software/

VI. Technology Enhanced Learning at USC

• TEL/DL homepage: http://tel.usc.edu/
• Blackboard homepage: https://blackboard.usc.edu/
• Blackboard Quick Tutorials: http://www.blackboard.com/quicktutorials/
• iTunes U & Podcasting: https://itunes.usc.edu/
• Training & Events calendar: http://cst.usc.edu/events/

VII. Workshops Offered by ITS

• WWW publishing: http://www.usc.edu/libraries/adventures/workshops/web.php
• Library & Research Skills: http://www.usc.edu/libraries/adventures/workshops/research.php
• Class Location Maps: http://www.usc.edu/libraries/adventures/locations/

VIII. Publishing your own Personal Web Page

• How to register: http://www.usc.edu/its/web/getting_started/ppages.html
• Policies: http://www.usc.edu/its/policies/web/index.html#personal
• Using the Terminal (Mas OSX) to log in to your account through SSH: http://www.usc.edu/its/ssh/mac.html

IX. Putting your show on USC's and Fine Arts' web sites

• USC's main arts & events calendar: http://www.usc.edu/calendar
• Fine Arts' events calendar: http://roski.usc.edu/calendar

X. Getting Help

• ITS Customer Support Center: http://www.usc.edu/its/csc/, 213-740-5555
  • Hours: M-TH: 8:30 a.m. - 7:00 p.m, Fri: 8:30 a.m. - 5:00 p.m, Sat-Sun: 1:00 p.m. - 5:00 p.m
• Douglas Matthews, IT Manager, 213-821-1414, dougm@usc.edu